Skip to content
GamingOptinLabCRM · Consent · Marketing Automation

Consent management

Consent and Compliance for Gambling Marketing

Consent for gambling marketing has two layers: the general law on electronic messages and the gambling regulator's own rules. These guides cover both and keep them apart, because they are enforced by different bodies.

Where to start

Start with direct marketing consent rules by market if you need to know what applies in Great Britain, the United States, Canada or Australia. It is the only page on the site that compares the four markets side by side.

For the screens players see, read consent capture and preference center design, then managing preferences across products and channels, which covers the British rule on separate opt-ins for each product and channel.

When a player changes their mind, withdrawal and opt-out handling applies. When a regulator or a customer asks you to prove a permission, audit trail patterns applies.

Guides in this section

What these guides are not

They are research for industry professionals, not legal advice. Each guide names the rule, quotes it where the text could be read and gives the date it was read. Confirm the current position with counsel in each market before a launch.

Questions about consent-aware CRM?

Send a correction, a source we should read or a question about a page. A person reads every message.